FAQs

WHY IS MARTINE GALLERY DIFFERENT?

The possibilities are endless. You can choose to purchase an Artwork already created from one of the Collections. If you like an artwork however it is the wrong colour or size Martine Gallery can adjust the design/size to suit your needs. In Addition Martine Gallery Custom designs art to suit any brief – in harmony with existing colour schemes or design features. Small canvases or large, simple images or intricate designs. Matt finished surfaces or highly glossed and textured surfaces – the choice is yours.
Martine Gallery creates an original art work, never to be reproduced. Designed to your brief at an affordable cost.

CAN I COMMISSION AN ARTWORK?

Yes this is a main part of our business. Please contact us and we’d be happy to talk through your requirements.

VIEW AN ARTWORK IN YOUR SPACE...

Simply send us a front on photo (jpeg or PDF) of your wall space then tell us which artwork you’re considering and the size. We will then super impose the artwork onto your wall, allowing you to be totally sure that the artwork you’ve chosen is just right for your space.

WHEN PURCHASING ONLINE WILL THE PROPORTIONS OF AN ARTWORK CHANGE?

YES: When buying from the Collections Artworks the proportions will change with the dimensions. If you would like to see how they change prior to purchasing please contact us.

ORDER ONLINE?

You can order online any time using our secure credit card PayPal facility. Alternatively, you can place an order by calling by emailing art@martinegallery.com oracalling us on 02 9958 0014

HOW MUCH IS FREIGHT?

Martine Gallery includes packaging and delivery cost in all online orders within Australia. For larger custom orders, we may suggest other freight alternatives and costings. This is worked out on a project-by-project basis. Price quoted includes GST.

DOES MARTINE GALLERY COLOUR MATCH?

YES – If you have a colour or fabric swatch you’d like to send us, we’ll do our very best to match it as close as possible.

COLOUR ACCURACY...

All computer monitors vary in colour therefore the printed artwork may vary slightly from what you have viewed on your monitor. We do not guarantee the reproduction of colours. If you’re concerned about colours, please order a small sample swatch printed on the actual canvas for a minimum cost. Please contact us for more information on ordering swatches.

WHAT IS DELIVERY TIME FOR ONLINE PURCHASES?

Turnaround time is 10-12 business days after payment has been made,  (depending on where the delivery is to be made). Faster turnaround can be organised. Please contact art@martinegallery.com for a 3-5 business days turn around from the Collections Artworks.

WHERE DOES MARTINE GALLERY DELIVER TO?

We ship all over Australia. For delivery to other countries, please contact us and we will quote you on shipping and delivery time.

WHAT IS MARTINE GALLERY RETURN POLICY?

In the case of purchase of a physical product from this website which satisfies one or more of the following cases we will gladly arrange a refund or exchange the product:

  • The product proves faulty within 7 days of receiving the product and/or date of invoice
  • The product does not match its description as provided when sold
  • The product received is not the product ordered
  • The product has been damaged in transit

Please contact us immediately if any of the above occurs to arrange a return. Products returned without prior notice will be rejected.

Please ensure that returned products are safely packed in their original packaging. We will not be held liable for damage to products incurred during return shipping.

Refunds will be issued to the extent required by the Trade Practices Act 1974 (Cwth) and Sale of Goods Act 1958 (Vic). No part of these terms of use is to be taken as an express or implied repudiation of our obligations under these pieces of legislation.